Northwest Fence and Iron
"The purpose of this note is to compliment you and your staff on the excellent gate we now have installed on our property in Jonestown.  From the first phone message, follow up phone call, meeting and exchange of ideas with Julie, receipt of the bid and drawing, installation of the gate ahead of the promised date and final service, Northwest Fence and Iron delivered.
Without minimizing your competitors, we had attempted to purchase a gate from someone else but after several false starts and little or no response, we went searching again on the internet and found your company.
Sometimes it is hard to explain that professionalism is simply doing what you say you will do.
Your staff is highly professional. Rest assured that if we have further needs in the future, we will call you."

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